On Thursday and Friday I checked Apple's Apple Care/repair tracking site to see what was up with my new iBook's stubborn RAM shield screw (which was preventing me from installing an additional 256 MB. No record of it was on the web site (as of today there's still nothing). A quick phone call to their 800 number led to a brief chat with their nearly natural voice repsonse system, which told me the repair was done, the iBook had been shipped, and if I'd like, they'd fax me the info and tracking number. I can honestly say that it was thie nicest, most "natural" voice mail system I've ever dealt with. The mailroom dropped the iBook off after lunch, and once I got it home, installing the new RAM was a breeze. I'm not sure what they did, but the machine showed no visible signs of being worked on/pried apart/whatever.
Once the bonus memory was installed, it was time to download updates. The iBook seems to only want to connect at 31200, even though my iMac, sharing the same phone line and jack, almost always happily connects in the 44000+ range (need to look into this sometime). Downnloaded two security updates, an installer update, and 10.1.3, then the latest version of iTunes (files are shared between the OS X version and the OS 9 version). 50+ MB of updates downloaded overnight, and I'm ready to start moving things over from the iMac this week. iTunes happily rips mp3s at 4x-5x, which is nice.
